Returns & Exchanges
At CAMILLA, we want you to be completely in love with your purchase. If your handcrafted piece isn't quite right, we offer returns on full-priced items within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Ensure all garments are in their original condition, unworn, and with all tags attached before securely sealing them in the original shipping box.
Affix Shipping Label
Download and print your prepaid return shipping label from the portal and attach it firmly to the outside of your package.
Drop Off and Track
Leave your parcel at any authorized postage drop-off point and keep your tracking number handy to monitor the progress of your refund.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing